65-person U.S. digital services company. I owned the Systems function end to end and reported to executive leadership.
- Owned technical scoping end to end — discovery, architecture proposal, effort and risk estimation — acting as the authority on what can be sold before it is sold.
- Architected and operated Gala, the company's publishing platform: Cloudflare Workers at the edge, Supabase Postgres as system of record, R2 for media, automated domain provisioning with managed TLS.
- Designed the integration layer binding the platform to GoHighLevel, client CRMs and POS systems — 100+ production n8n workflows with signature-verified webhooks, idempotency keys, exponential backoff and dead-letter routing.
- Removed 39 hours per week of hand-keyed data movement by replacing it with monitored, self-healing automation.
- Led a multi-phase POS implementation program for hospitality clients: scoping, vendor evaluation, integration design, staged rollout across venue operations.
- Led a six-person distributed team across QA, lifecycle automation, integrations and compliance, backend review and growth data.